Agent Partners Privacy Notice

We will collect personal contact data that allows us to transact in such a way as to ensure services you require from us are booked in a timely and efficient manner for both parties.  We typically collect contact names, phone numbers and email addresses along with information about your product or service.

We may collect information provided by you via phone, email, letter or from relevant third party agent partners.

We only use your personally identifiable information to manage your bookings or respond to your requests. We may also use it to provide you with more relevant marketing material about Wilderness Scotland / Ireland services in the interests of serving our mutual clients to the best of our ability, unless you opt out of receiving this information. We also use personal information for the purposes of providing our services to suppliers, maintaining agent partner relationships (such as informing our agent partners and prospective agent partners of properties and services that may be of interest to them) and for our other related business activities.

Our website has links to some of our partners and affiliates. If you follow a link to any of these websites please note that they will have their own Privacy Policy and we do not accept any liability or responsibility for these other sites.

The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law. We do not share personal information with third parties except as necessary to carry out our business or your request or as required by law or other legal processes, and we never sell your personal information of that of your clients. Furthermore, personal data collected by Wilderness Scotland / Ireland may be transferred to our subsidiaries or affiliated companies where it is necessary to carry out our business or to meet the purpose for which you have submitted the information. Such information that is passed on to third parties to ensure the smooth running of your clients holiday experience is their full name, phone number, dietary requirements and medical conditions.

Within our website you have the option to subscribe, or not, to our newsletter.   There is an option to opt out of this subscription at the bottom of every newsletter.   To receive our newsletter we only require your name and email address. This data will be retained on a secure database. If you opt out of the subscription it will be deleted.

If you provide any information via a third party/agency site, please note they have their own Privacy Policy, and Payment Service Provider. We do not accept any liability or responsibility for these sites.

From time to time we may run a competition either via our website, newsletter and/or social media. When you enter a competition we may collect your name, email address and postal address. This will be kept securely and will only be used in conjunction with the competition and deleted afterwards.

When you visit our website, your browser checks if the site’s ‘digital’ or ‘public key’ certificate is legitimate. If it’s not, your browser warns you. An encrypted website and web browsers work together to encrypt information you exchange with the site. The key used for the encryption is contained in the site’s security certificate. This protects your login information, credit card numbers, addresses, and other secure data.

When you use social media to connect with us you are covered by their Privacy Policy and we do not accept any liability or responsibility for these other sites/apps.

You can find out about any information we hold about you by making a ‘right of access’ request under the General Data Protection Regulations. If we hold any information about you we will tell you why we hold it, who it has been/will be disclosed to and provide you with a copy of the information in a portable format.  You have the right for the data to be updated or erased, or it’s processing restricted. You will not be subject to automated decision making and if you have any concerns over anyway in which we handle your data then please do get in touch with us.