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Trip Reviews

Customer Kudos

Every client receives a feedback survey when they return from their guided, self guided or tailor made holiday with us.

Once completed the review is published on our website just as soon as our database updates. The little touches and details are important to us and where issues are raised we make positive changes to our trips to improve your experience.

That's why we read each of our client's reviews and although we don't respond to all of them, if it's glowing feedback then we get the satisfaction of helping to make your holidays truly memorable.

Wilderness Walking: High Points of Kerry
This hiking trip in Ireland is a memory I will cherish forever.

David Adelberg
07/12/2015

5

Wilderness Walking: The Atlantic Islands
Wonderful opportunity to see a diverse range of islands with an outstanding guide, staying in well-chose accommodations throughout. Highly recommend the trip and travelling with Wilderness Ireland!

Stef Lauer
29/08/2014

5

Ireland Tailormade 2017
Lifetime memories for our family!

Teresa Mason
28/08/2017

5

Rated 4.92 out of 5 based on 105 reviews from people who have travelled with Wilderness Ireland

5 star 98

4 star 6

3 star 1

2 star 0

1 star 0

Read All Trip Reviews

satisfaction guarantee Wilderness Ireland

100% Satisfaction Guarantee

At Wilderness Ireland, we believe our tours are world class and to back that up, we are the only Irish travel company to offer a no strings attached 100% Satisfaction Guarantee.

We want you to rest easy knowing that your tour to Ireland will be the trip of a lifetime.

We want you to feel comfortable and reassured that you’ve found and chosen to travel with a tour operator that cares about the details, so you don’t have to.

What We Promise You

  1. If you’re not completely satisfied, then we want to prove you can have a world class vacation in Ireland. So we’ll invite you back to experience another Wilderness Ireland tour of similar value, FREE OF CHARGE.
  2. If you are not satisfied with any aspect of your tour, then raise it with your guide or any member of the office team and give us 24 hours to resolve it.

How it Works

  1. There are no strings attached.
  2. In order to qualify for the guarantee, you must raise the issue with your guide or any member of the office team within 24 hours and while on the tour, so that Wilderness Ireland has the opportunity to take immediate action to rectify the situation.
  3. If there’s an issue that we haven’t managed to resolve to your satisfaction, simply fill out the form and send it back to us within 31 days.
  4. We’ll discuss a suitable outcome with you which may result in a credit note up to the value of the trip price.
  5. The 100% Satisfaction Guarantee applies to all scheduled trips, self drive tours and tailor made vacations.
  6. The 100% Satisfaction Guarantee only applies to bookings made directly with Wilderness Ireland and will not apply to bookings made via agents.

 

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