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Client Reviews

Rated 4.93 out of 5 based on 111 reviews from people who have travelled with Wilderness Ireland

5 star 104

4 star 6

3 star 1

2 star 0

1 star 0

 Client Kudos

Every client receives a feedback survey when they return from their guided, self guided or tailor made holiday with us.

Once completed the review is published on our website just as soon as our database updates. The little touches and details are important to us and where issues are raised we make positive changes to our trips to improve your experience.

That’s why we read each of our client’s reviews and although we don’t respond to all of them, if it’s glowing feedback then we get the satisfaction of helping to make your holidays truly memorable.

Bike Tour - Wild Atlantic Way

by Wendy Hastings 04/10/2018

5Pre-Trip Service

4Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Geoff dealt with staff but all the information was great & payment processes were smooth. Staff tried very hard to sort Garmin maps.
Trip Comments
Accommodation and Food
Fantastic
Your Guide
Both guides were great- knowledgeable, witty, very competent in lots of ways.
The Bottom Line
The route was great but seriously needs Garmin maps as there are many little roads that aren’t covered by paper maps without very extensive writing; bikes need fully packed back packs with tubes, levers, pumps etc even if guides are there to change tyres; daily debrief and briefing for next day would mean riders could be better prepared to leave on time. With such a small group it would be easy to facilitate. Route maps provided the day before ( we really appreciated that Andrew spent a lot of energy redoing them each night as they were incorrect) but for next time this should not be an issue.
Drop the boat ride to Arran island. Weather can be dodgy and we didn’t see anyth8ng as so much time was spent in the crossing. It also meant that we didn’t really ride the whole way from Mizzen to Mallen.
The support vehicle needs to carry a better supply of munchies such as energy bars, nuts, tablets for water bottles - long rides need food along the way. Lunch venues were really wonderful.
Absolutely recommend the trip to anybody with sound riding strength. Thanks for wonderful trip
Hiking - The Causeway Coastal Route & Donegal

by Pete Harrison 01/10/2018

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
The whole experience was fantastic. The small group format really lent itself to flexibility and guest opinions were genuinely listened to not just given lip service
Accommodation and Food
Excellent accommodation and good options for meals
Your Guide
Pauls level of service was outstanding! His knowledge of both natural science and history was a real highlight. He is extremely personable and genuinely encouraging during some of the more difficult walks. He accommodated people's personal needs well and is an asset to the business
The Bottom Line
Would definitely recommend this style of trip to friends. At no stage did I just feel like a number as I have done on some other large tour groupss 10/10!
Bike Tour - Wild Atlantic Way

by Geoff Hastings 28/09/2018

4Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
There was lots of information available though the exact route was not there until a week before - but this was because it was the first time that it had run. The payment information from Australia was confusing. The information was more applicable to EU/UK/USA and there were things there that Australian banks do not use. They are are particular to the US. The fees to pay you were quite expensive and it would have been good to get information on the best way to pay right at the start. Eg Fees for my first credit card deposit were about 50 Euros - there was a cheaper way to pay through a transfer and this should have been in the information.
Trip Comments
Ok here are the things that needed to be reviewed in my opinion:
1. The bikes were delivered in pretty ordinary condition. The chains and gearing were extremely dirty - this affected performance with chains slipping. Guides repaired them on the run but they needed to have a mechanic go over them before delivery. Especially for a longer ride.
2. Once bikes were cleaned and repaired they were great.
3. Bikes need a full puncture repair kit including pump and tubes and levers. I had three punctures which is to be expected and I could have fixed them myself in no time and been on the road but there was no equipment on the bike and I had to wait for guide with the equipment. This took the guide away from supporting the whole group or others who needed someone to change the tyre when they had a puncture. We should have the option of changing it ourselves.
4. The map notes were useless. I followed the gpx supplied by Wilderness Ireland on my garmin and that was much more effective. The only time I went off course was when the gpx was wrong. We spent a lot of time with people going in the wrong direction. For such a long and complex trip the only way to go is with a touring gps system on each bike with the route. There is no way on longer rides like this the group will stay together. All power to the guides they way they chased us around and fixed up the navigation problems.
5. The trip is supposed to be from south to north. I was disappointed by the two transfers on the bus as I wanted to cycle the whole way. This was the general consensus of the group. The trip to the Aran Islands was a waste of time as the only thing there was shops if you weren't staying. It would have been better to have an optional ride or transfer on this day. I understand that there were problems with one section where we were in the bus because of a lack of accommodation options. I think this should be looked at even if it means one extra day on the trip.

But having said the above I think these were minor compared to the value and how fabulous the trip was. I also think you should thank the guides - they went above and beyond to fix and smooth over the navigation and bike mechanical problems. This and the fact that the group were laid back and experienced cyclists meant that what could have been a major problem was more an irritant or embraced as a bit of a laugh that didn't detract from the day.
Accommodation and Food
run with what you had and recommendations for food from the guides were great.
Your Guide
Went above and beyond. Both guides were outstanding and we have done a lot of guided bike trips but never with your company.
The Bottom Line
The whole concept of south to north and along the Wild Atlantic Way was excellent. Accommodation was outstanding. Guides and personnel were fabulous. In general I would highly recommend this trip to others provided a few glitches were sorted.
Hiking and Island Hopping Cork and Kerry

by Linda de Beaudrap 25/09/2018

4Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Beautiful walkingcountry and a knowledgeable and entertaining guide. Our guide ensured that there were enjoyable alternatives when weather prevented us from completing the activity scheduled for the day.
Accommodation and Food
The accomodations were excellent, aside fromt the beds at The Lodge in Kinmare, which were to soft.
Your Guide
The Bottom Line
Hiking and Island Hopping Cork and Kerry

by Marni McCarthy 25/09/2018

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Louise is amazing! All pre-trip interactions were courteous, prompt and, made us feel like we were in very good hands!
Trip Comments
Our trip with Wilderness Ireland was amazing. Beautiful hikes intertwined with music, culture and, history. Guided by Donncha we expereinced the wilds of Ireland to a soundtrack of crashing waves, raindrops, wind and Irish songs borrowed from another time. In a word; breath-taking.
Accommodation and Food
Casey's was incredible for its hospitality and convenience. This will is a place I will recommend and return to on my next Ireland adventure.
Your Guide
Donncha was an incredible guide- his knowledge of the trails and his love of Ireland was clear throughout each history lesson, Irish translation and song he graciously shared with us. Our trip felt seamless- each trail, meal and van ride unfolded softly and organically into a treasured experience of Ireland.
The Bottom Line
We had the pleasure and good fortune to have both Donncha and Louise on our trip. Louise was amazing and while I am sure she is treasured in the office- she would be a fantastic guide! Louise went above and beyond on our trip- ensuring all hikers were enjoying their Wilderness Ireland experience. I cannot express enough my gratitude for her help pre-trip and during the trip! Many thanks to both Louise and Donncha for their generosity of knowledge, culture and spirit on this trip.
Hiking and Island Hopping Cork and Kerry

by Richard de Beaudrap 24/09/2018

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
The food provided and the recommendations for where to eat weere great. We felt the absence of firm beds in the second to last stay.
Your Guide
Donncha was informing and entertaining.
The Bottom Line
A lovely trip. Even though weather intervened on some of the planned activities, our guide came up with alternatives that pleased us.
Family Adventure - Paddling and Pirates

by Don Nestor 24/09/2018

5Pre-Trip Service

5Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Incredible staff - worked with our family to accommodate our travel plans and facilitated a pick-up at the Dublin airport!

Louise was especially helpful throughout the booking and preparation process.

Our tour guide Paul was phenomenal throughout our entire journey!
Trip Comments
The weather not withstanding, we had a great experience.

The one event we probably would have done differently was the survival class at Adelphia - would have much preferred to do the ropes course.
Accommodation and Food
Food was excellent and lodging was very good. The first lodging in Westport was much better than the Adelphia (creaky floors and limited space, even with our loft upgrade).
Your Guide
As previously mentioned, Paul was phenomenal - could not have asked for a better guide; felt like he was part of our family throughout the entire trip!!!
The Bottom Line
Absolutely incredible trip that caters to your family interests, desires, likes! Without hesitation, I would recommend this trip to other families.
18WITM Ireland Tailor Made Trips

by Barbara Caldwell 24/09/2018

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Communication was excellent from beginning to end.
Trip Comments
Trip to Skellig Islands was wonderful - absolutely beautiful weather - sunny, clear sky, calm sea.
Accommodation and Food
Enjoyed stay at Kenmare Lodge and Dromoland Castle but loved everything about Gregan's Castle. I would travel to Ireland again just to spend a few days there. Both the service and food were outstanding.
Your Guide
Warner Wilders gets a 5 star rating. Loved his outgoing personality, fun sense of humor, positive attitude, etc, etc. The trip was successful in large part due to having him as our group's guide.
The Bottom Line
Simply put - An outstanding experience in adventure travel - a wonderful mix of activities that appealed to everyone in our group.
Bike Tour - Donegal From Cliffs to Coast

by Laura Wilson 17/09/2018

5Pre-Trip Service

5Trip Comments

5Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Louise was able to answer all questions I asked and assure me the trip could work out. Thank you!
Trip Comments
From our first lunch together to our final transfer to sligo the trip was wonderful! Our guides, Darragh and Shane were knowledgeable, competent, helpful, and a pleasure to be with. I especially wish to thank them both for the efforts they made to help me get my phone back.

Each day of our ride had its unique delights and challenges. Day One was somewhat rainy, hilly, and a bit scary as we got to know our bikes and each other. I must say it was a relief to get to our first Bed and Breakfast in one piece. By Day Two the ride became more fun and scenic, with amazing cliffs, lots of sheep, a beautiful beach and two great waterfalls. The challenge of two mountain passes was tempered by the beauty of the Irish countryside, and the happy hour we found back at our house.

Day Three was cut short by rain, and no one complained. A morning of lots of climbing brought us to a lovely beach which we got to enjoy by overlooking it from a glassed in restaurant with great food. After our transfer to our next hotel we travelled up a very long hill to Horns Head and were thrilled not to bike it. The view was outstanding and we took lots of photos, including some group photos with our mascot, Kevin the pineapple.

Day Four had a castle, a climb up Mt. Muckish and for us a demonstration of dogs herding sheep. As always, the scenery was amazing and lots of photos were taken that day. Darragh cycled with us on Day Four and proved himself a worthy cyclist as well. Day Five included another impressive climb, which our guides seemed to have conveniently kept under wraps until we rounded a corner and found it looming ahead. But what an amazing climb it was! We climbed past a gorgeous beach which we were told at the top was voted the second most beautiful beach in the world last year, and the decent toward the water took our breath away. At the top we were treated to a special snack of chocolate eaten with salt and vinegar crisps, which we had to "put in our gobs." Funny and delicious! As we arrived at Rathmullen House we were treated to a picnic of beer and snacks on the lawn in the sunshine. Thank you! That was a welcome treat.

Day Six was amazing for a number of reasons. It started on a ferry, then we climbed another mountain, we ate lunch at Nancy's and had the best seafood chowder in the world--really! But the afternoon ride was probably the most memorable of the whole trip. We rode in a driving rain along the shore of Lough Swilly toward Malin Head. I kept thinking of the quote: "what doesn't kill you makes you stronger," and was feeling noticeably stronger by the time we caught up with Darrah and his special treat of Kevin and a bit of Irish Whiskey. Very fun! And for the last time, he was not totally forthcoming about the climb we had ahead. But our final climb from the beach to Malin Head was gorgeous, if not a bit challenging. We all made it, exchanged High Fives and transferred back to Rathmullen House for a final dinner together. Great day!
Accommodation and Food
I loved that we only had three different hotels. It was a treat to be able to stay two nights at each place and not have to pack up as often. All accommodations were very nice.

The food was amazing! Darragh and Shane's special Irish Oatmeal was a treat for two breakfasts, but all breakfasts and lunches were excellent.. We were impressed with each lunch stop; obviously you have been to these places before and chose well. And the dinners were had were just as good--we appreciated the restaurants chosen.
Your Guide
Darragh and Shane were both excellent. They were very knowledgeable and friendly and always helpful. We especially appreciated how much we learned from them of Irish culture and history. They were both warm and genuine, and always made us feel at ease--just good guys to be around.
As I said before, I especially appreciated how they both made the inquiries necessary to help me get my phone back. Thank you!
The Bottom Line
We found Wilderness Ireland to be an extremely professional operation from beginning to end. Great experience and we would do it again!
18WITM Ireland Tailor Made Trips

by Peggy McFarland 15/09/2018

4Pre-Trip Service

4Trip Comments

4Accommodation and Food

5Your Guide

5The Bottom Line

Pre-Trip Service
Trip Comments
Accommodation and Food
I would not use the bed and breakfast again where we stayed three nights. People were polite there but mattresses were very old and uncomfortable and no place to gather and have a drink before going out to dinner.
Also the service at the restaurant in Dromoland Castle was very snobby and sub par.
Your Guide
The Bottom Line
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