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Selected Trips

    Sales Support

    Join our Team

    As Sales Support you will play a vital role in the smooth running of our trips by ensuring all the client information we have is correct and bookings are effectively processed. You will also assist clients with their post-sales questions, take payments and prepare clients’ pre-trip information documents.

    In Brief:

    • Roles: Sales Support
    • Location: Sligo
    • Type: Full time, permanent
    • Office Time: 95% In the Field / Work-Related Travel: 5%
    • Salary: €24,750 – €26,000 per annum dependent on experience

    We Are Looking For Someone Who

    • Ideally has experience in sales/admin/customer service roles, extra bonus if this experience is in the travel/tourism industry
    • Has excellent spoken and written communication skills
    • Is competent in the use of CRM systems (like Salesforce) as well as Google Apps
    • Has knowledge of the regions of Ireland in which Wilderness Ireland runs trips and some or all of the activities offered (no need to be highly skilled in these activities though).
    • Has the ability to prioritise tasks and maintain attention to detail in a fast-paced environment
    • Demonstrates a clear commitment to outstanding customer care and going the extra mile
    • Is committed to sustainability and is an advocate for wild places and our planet

    Your Responsibilities Will Include

    • Maintaining up to date and accurate information on our CRM system and following up with clients as required to ensure the smooth running of our trips
    • Compilation of client travel documentation to ensure our clients have a seamless travel experience
    • Assisting clients with post-sales, and pre and post-trip questions via email, LiveChat and over the phone
    • Supporting our sales teams with processing new bookings, taking payments and other administrative tasks

    How to Apply

    We’re really keen to hear from you so please send us your CV and a one-page cover letter detailing the following:

    • Which role you are applying for and any relevant experience you can bring to our team
    • How you will enhance the performance of our Sales Team
    • Basing your answer around one of our Small Group Adventures, explain, in 100 words or less, why you think someone should book a holiday with Wilderness Ireland

    To informally discuss the position please call 091 457898 and ask to speak to Patricia or Louise.

    The closing date for applications is Sunday 28th November 2021.

    Please email a PDF copy of your application to [email protected]

    Should you not be able to apply using the above method, please let us know.

    Further contact will be made by early December, with interviews likely to take place in December or early January. The likely start date for this role will be Monday 31st January 2022 but this is subject to confirmation upon appointment.

    All applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

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