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Selected Trips

    Sales Support

    About Us

    Based in beautiful Co. Sligo, we offer a special combination of interesting and varied work, career development opportunities and a supportive culture in which to thrive as an individual and team member.

    Be part of a dynamic group that not only delivers inspiring holidays for our clients but is also fully committed to the well-being of the team. Enjoy flexible hours, engaging and varied work in a collaborative and fun atmosphere as well as a host of other benefits. We have steadily grown over the past eight years and plan to continue this growth path which in turn, will offer a wide range of opportunities for all staff.

    We are proud to have been shortlisted for the global Best Workplace in Travel awards in 2022.

    About the Role

    As Sales Support you will play a key role in the smooth running of our trips by ensuring all the client information we have is correct and bookings are effectively processed. You will also assist clients with their post-sales questions, take payments and prepare clients’ pre-trip information documents. This is an entry level position, so ideal for someone who is starting out in their career or looking for a new challenge.

    In Breif:

    • Job Title: Sales Support
    • Location: Sligo
    • Type: Full-time, permanent
    • Office Time: 95%; Work-Related Travel: 5%
    • Salary: €24,750 – €26,000 per annum dependent on experience

    We Are Looking For Someone Who

    • Has some experience in customer service/sales/admin; extra bonus if this experience is in the travel/tourism industry.
    • Has excellent spoken and written communication skills.
    • Is competent in the use of IT systems.
    • Has some knowledge of the regions of Ireland in which Wilderness Ireland runs trips.
    • Having some experience in some of or all of the activities offered is a bonus but not essential.
    • Has the ability to prioritise tasks and maintain attention to detail in a fast-paced environment.
    • Demonstrates a clear commitment to outstanding customer care and going the extra mile.

    Your Responsibilities Will Include

    • Maintaining up-to-date and accurate information on our CRM system and following up with clients as required to ensure the smooth running of our trips.
    • Compilation of client travel documentation to ensure our clients have a seamless travel experience.
    • Assisting clients with pre and post-trip questions via email, LiveChat and over the phone.
    • Supporting our sales teams with processing new bookings, taking payments and other administrative tasks.

    How to Apply

    We’re really keen to hear from you so please send us your CV and a one-page cover letter detailing the following:

    • Which role you are applying for and any relevant experience you can bring to our team.
    • What you think are the most important attributes when it comes to this role and how you believe you can apply your skills and/or experience to the sales support position.

    To informally discuss the position please call 091 457898 and ask to speak to  Louise.

    The closing date for applications is Monday 26th September 2022.

    Please email a PDF copy of your application to [email protected]

    Should you not be able to apply using the above method, please let us know.

    Further contact will be made shortly after the closing date, with interviews to take place in early October. The likely start date for this role will be November 1st 2022 but this is subject to confirmation upon appointment.

    All applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

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