Business Development Coordinator

Based in beautiful Co. Sligo, we offer a special combination of interesting and varied work, career development opportunities and a supportive culture in which to thrive as an individual and team member.

Be part of a dynamic group that not only delivers inspiring holidays for our clients but is also fully committed to the well-being of the team. Enjoy flexible hours, engaging and varied work in a collaborative and fun atmosphere as well as a host of other benefits. We have steadily grown over the past twelve years and plan to continue this growth path, which in turn, will offer a wide range of opportunities for all staff.

Diversity, Equity and Inclusion:

Wilderness Ireland and our associated businesses are committed to diversity through inclusive practices. We are looking to improve the diversity of our teams and believe firmly in the value of varied life experiences, backgrounds and cultures in our workplace.

We welcome and encourage diverse applicants for this position and will consider all applicants regardless of age, race, religion, gender identity, sexual orientation, health conditions, impairments or other characteristics.

• Experience in a similar role, ideally in the travel and tourism sector, although not essential.
• Strong administration and organisational skills, with the ability to maintain accuracy even when very busy.
• Good interpersonal skills, awareness and emotional intelligence with an ability to develop and sustain business relationships.
• Good computing skills and experience of cloud-based CRM systems, such as Salesforce, would be an advantage.
• Excellent attention to detail, even when faced with multiple tasks and deadlines.
• Strong numeracy skills would certainly be an advantage.
• Creative writing skills (not essential but useful in the role).
• A strong and clear commitment to customer service excellence and “extra mile” delivery.
• Interest and knowledge of the regions across the UK & Ireland where Wilderness Group operates would be advantageous.

That said, an affinity for what we are doing as a business coupled with a desire to help make this happen goes a long way, so please don’t be put off applying just because you don’t tick all of the above.  What’s most important is that you believe you can fulfil this role and be able to convince us accordingly through your cover letter.

• Qualifying new sales leads and passing them to the relevant trade sales team members to take forward in a timely manner.
• Supporting with key trade show or independent sales mission preparations to include but not limited to arranging buyer sales appointments, content support for sales presentations, in-market event planning (e.g. arranging a hosted dinner or lunch), and assisting with lead follow-ups and data entry post event.
• Responding to content requests from key trade partners to include sourcing and sharing relevant imagery, video and written blog content, and facilitating the delivery of such requests with our internal marketing and sales teams as required.
• Facilitation of agent partner webinars / training events to include webinar scheduling, presentation content support, and assisting with any follow-ups post-event.
• Coordinating key agent familiarisation trip requests to the UK & Ireland. Activities here are likely to include supporting itinerary creation, event planning, and cross-team collaboration with our sales and operations departments as well as our external supplier network.
• Supporting our new market; business development work in Australia working in collaboration with our in-country luxury travel representation company, Numinous.
• Supporting with the administration of third-party trade affiliations, listings and consortia memberships to include but not limited to Internova, Virtuoso, XO Private & the Adventure Travel Trade Association (ATTA).
• Trade sales and marketing activity for destination organisations to include but not limited to supporting with any funding or grant applications, assisting with industry events attendance, and helping to raise our general industry profile. Key stakeholders here include Visit Britain, Visit England, Visit Scotland & Tourism Ireland/Failte Ireland.
• Trade website updates to include co-creation and upload of any new trade docs and cross-team content dev work with relevant sales and marketing teams.

We’re really keen to hear from you, but we are equally keen to assess applications in a fair and equitable way based on the same criteria, so it’s important that you follow the application process below to help us do this.

Please send us a blind CV that doesn’t contain any identifying characteristics and a 1 page cover letter detailing the following:

• The role you are expressing interest in.
• The relevant experience you can bring to this role emphasising how you manage multiple tasks and multiple deadlines on a weekly basis.
• How your prior experience will enhance the performance of our Business Development team and wider business.

To informally discuss the position, please call +353-91-457898 and ask to speak to Russell. Please email a PDF copy of your application to [email protected].

The closing date for applications is the 1st of October, 2023.

The anticipated start date is mid-January 2024.

All applications will be auto-acknowledged upon receipt and then will be manually reviewed by the team. Interviews and appointments may happen for the right candidate before the closing date, so don’t hesitate to apply ASAP.

Wilderness Ireland and our associated businesses are committed to diversity through inclusive practices. We are looking to improve the diversity of our teams and believe firmly in the value of varied life experiences, backgrounds and cultures in our workplace.

We welcome and encourage diverse applicants for this position and will consider all applicants regardless of age, race, religion, gender identity, sexual orientation, health conditions, impairments or other characteristics.